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Title

An agent model for business relationships

AuthorsDebenham, John ; Sierra, Carles
Issue Date2010
PublisherSpringer
CitationDatabase and Expert Systems Applications. 21th International Conference, DEXA 2010, Bilbao, Spain, August 30 - September 3, 2010, Proceedings, Part II. Lecture Notes in Computer Science. Vol. 6262, (2010), pp. 126-140.
AbstractRelationships are fundamental to all but the most impersonal forms of interaction in business. An agent aims to secure projected needs by attempting to build a set of (business) relationships with other agents. A relationship is built by exchanging private information, and is characterised by its intimacy — degree of closeness — and balance — degree of fairness. Each argumentative interaction between two agents then has two goals: to satisfy some immediate need, and to do so in a way that develops the relationship in a desired direction. An agent’s desire to develop each relationship in a particular way then places constraints on the argumentative utterances. This paper describes argumentative interaction constrained by a desire to develop such relationships.
URIhttp://hdl.handle.net/10261/60998
DOIDOI: 10.1007/978-3-642-15251-1_9
Identifiersdoi: DOI: 10.1007/978-3-642-15251-1_9
isbn: 978-3-642-15250-4
Appears in Collections:(IIIA) Comunicaciones congresos
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