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dc.contributor.author | Almajano, Pablo | - |
dc.contributor.author | Mayas, Enric | - |
dc.contributor.author | Rodríguez, Inmaculada | - |
dc.contributor.author | López-Sánchez, Maite | - |
dc.date.accessioned | 2016-05-09T14:56:25Z | - |
dc.date.available | 2016-05-09T14:56:25Z | - |
dc.date.issued | 2014-09-10 | - |
dc.identifier | doi: 10.1145/2662253.2662316 | - |
dc.identifier | isbn: 978-1-4503-2880-7 | - |
dc.identifier.citation | Interacción '14 Proceedings of the XV International Conference on Human Computer Interaction Article No. 63 | - |
dc.identifier.uri | http://hdl.handle.net/10261/131899 | - |
dc.description.abstract | Structured 3D Virtual Environments are 3D virtual spaces where some users' interactions are regulated by a subjacent Organisation Centered Multi Agent System (OCMAS) ---an Electronic Institution (EI). They are task-oriented hybrid systems, where staff (organisational) software agents support --based on activities' specification and current EI state--human users in their task achievement. The contribution of this paper is a conversational task-oriented structured 3D environment, where users interact with staff bots (i.e. the embodiment of staff agents) using natural language and, as a result, the communication is improved. With this aim, we extend the Artificial Intelligence Mark-up Language (AIML) with special tags to enable the complex flow of task-oriented conversations. They are characterised by different conversation' states --such as asked, responded, failed or confirmed--and by data types from the EI ontology. We evaluate the usability of our conversational proposal and compare it to a previous command-based interaction system. As expected, data analysis on users' skills --command-based novice vs expert profile-- suggests the co-existence both conversational and command-based user-agent interaction styles. But overall, results show a higher users' satisfaction with the conversational approach which, in average, also performs better in terms of efficiency, effectiveness and errors. | - |
dc.description.sponsorship | Work funded by Spanish CSD2007-0022, TIN2011-24220 and TIN2012-38876-C02-02 research project | - |
dc.publisher | Association for Computing Machinery | - |
dc.relation.isversionof | Postprint | - |
dc.rights | openAccess | - |
dc.subject | User interfaces | - |
dc.subject | Electronic institutions | - |
dc.subject | Information interfaces and presentation | - |
dc.title | Conversational Structured Hybrid 3D Virtual Environments | - |
dc.type | comunicación de congreso | - |
dc.identifier.doi | 10.1145/2662253.2662316 | - |
dc.date.updated | 2016-05-09T14:56:26Z | - |
dc.description.version | Peer Reviewed | - |
dc.language.rfc3066 | eng | - |
dc.contributor.funder | Ministerio de Economía y Competitividad (España) | - |
dc.contributor.funder | Consejo Superior de Investigaciones Científicas (España) | - |
dc.relation.csic | Sí | - |
dc.identifier.funder | http://dx.doi.org/10.13039/501100003329 | es_ES |
dc.identifier.funder | http://dx.doi.org/10.13039/501100003339 | es_ES |
dc.type.coar | http://purl.org/coar/resource_type/c_5794 | es_ES |
item.openairetype | comunicación de congreso | - |
item.cerifentitytype | Publications | - |
item.grantfulltext | open | - |
item.openairecristype | http://purl.org/coar/resource_type/c_18cf | - |
item.fulltext | With Fulltext | - |
Aparece en las colecciones: | (IIIA) Comunicaciones congresos |
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Interacción '14_art.63.pdf | 3,49 MB | Unknown | Visualizar/Abrir |
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