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dc.contributor.authorAlmajano, Pablo-
dc.contributor.authorMayas, Enric-
dc.contributor.authorRodríguez, Inmaculada-
dc.contributor.authorLópez-Sánchez, Maite-
dc.date.accessioned2016-05-09T14:56:25Z-
dc.date.available2016-05-09T14:56:25Z-
dc.date.issued2014-09-10-
dc.identifierdoi: 10.1145/2662253.2662316-
dc.identifierisbn: 978-1-4503-2880-7-
dc.identifier.citationInteracción '14 Proceedings of the XV International Conference on Human Computer Interaction Article No. 63-
dc.identifier.urihttp://hdl.handle.net/10261/131899-
dc.description.abstractStructured 3D Virtual Environments are 3D virtual spaces where some users' interactions are regulated by a subjacent Organisation Centered Multi Agent System (OCMAS) ---an Electronic Institution (EI). They are task-oriented hybrid systems, where staff (organisational) software agents support --based on activities' specification and current EI state--human users in their task achievement. The contribution of this paper is a conversational task-oriented structured 3D environment, where users interact with staff bots (i.e. the embodiment of staff agents) using natural language and, as a result, the communication is improved. With this aim, we extend the Artificial Intelligence Mark-up Language (AIML) with special tags to enable the complex flow of task-oriented conversations. They are characterised by different conversation' states --such as asked, responded, failed or confirmed--and by data types from the EI ontology. We evaluate the usability of our conversational proposal and compare it to a previous command-based interaction system. As expected, data analysis on users' skills --command-based novice vs expert profile-- suggests the co-existence both conversational and command-based user-agent interaction styles. But overall, results show a higher users' satisfaction with the conversational approach which, in average, also performs better in terms of efficiency, effectiveness and errors.-
dc.description.sponsorshipWork funded by Spanish CSD2007-0022, TIN2011-24220 and TIN2012-38876-C02-02 research project-
dc.publisherAssociation for Computing Machinery-
dc.relation.isversionofPostprint-
dc.rightsopenAccess-
dc.subjectUser interfaces-
dc.subjectElectronic institutions-
dc.subjectInformation interfaces and presentation-
dc.titleConversational Structured Hybrid 3D Virtual Environments-
dc.typecomunicación de congreso-
dc.identifier.doi10.1145/2662253.2662316-
dc.date.updated2016-05-09T14:56:26Z-
dc.description.versionPeer Reviewed-
dc.language.rfc3066eng-
dc.contributor.funderMinisterio de Economía y Competitividad (España)-
dc.contributor.funderConsejo Superior de Investigaciones Científicas (España)-
dc.relation.csic-
dc.identifier.funderhttp://dx.doi.org/10.13039/501100003329es_ES
dc.identifier.funderhttp://dx.doi.org/10.13039/501100003339es_ES
dc.type.coarhttp://purl.org/coar/resource_type/c_5794es_ES
item.openairetypecomunicación de congreso-
item.cerifentitytypePublications-
item.grantfulltextopen-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextWith Fulltext-
Aparece en las colecciones: (IIIA) Comunicaciones congresos
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