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IT competency, internal and external learning competency and the commercial success of innovation

AuthorsFernández-Mesa, Anabel ; Ferreras-Méndez, José Luis; Alegre-Vidal, Joaquín; Chiva-Gómez, Ricardo
Issue Date2012
PublisherAcademic Conferences and Publishing International
CitationProceedings of the 13th European Conference on Knowledge Management 1: 321-330 (2012)
AbstractInvestment in information technology is done by the companies with the purpose of increase their organizational performance, but not always these kinds of investments are successful. There are studies which not demonstrate that investment in information technology enhance organizational performance. Our study aim is to understand better this relationship. We propose a proxy of organizational performance, the commercial success of innovation. It is known that if the company are successful in the commercial success of innovation this affects positively the general performance of the company. We think that it is necessary to look in depth this relationship for understanding why not all companies are successful in the commercial success of innovation through investments in information technology. We look for a mediator variables between both which help us to understand better this relationship. Using structural equation modelling in a sample of 186 tile industry firms, we demonstrate that internal learning competency and external learning competency are keys in the relationship between information technology competence and the commercial success of innovation. Information technology competence does not affect directly organizational performance. First, information technology competence affects internal and external learning competence and next, both competences affect the commercial success of innovation. Surprisingly, the effect between external learning competence and the commercial success of innovation is negative. We suggest that this is because external learning competence includes sharing knowledge with competitors and this is understood as a negative for innovation performance. Despite the advantages of collaborating with competitors, among others, sharing technological knowledge or reducing the time and risks of large projects, competitors are potentially dangerous because theysell on similar markets and may access the firm's own R&D resources. This risk is understood as possible >involuntary outgoing spillovers> and it explains why accessing competitor's knowledge is the less frequent source. We understand that this is the case of the ceramic tile industry.
DescriptionTrabajo presentado al 13th ECKM celebrado en Cartagena (España) del 6 al 7 de Septiembre de 2012.
Identifiersisbn: 978-1-908272-63-8
Appears in Collections:(INGENIO) Libros y partes de libros
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