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Open Access item Ibergrid contribution to user support strategies in EGI-InSPIRE
|Abstract:||The objective of this document is to address the, in our opinion, urgent need to clarify what we (EGI) could offer to new User Communities: Resources, Services and Functionalities. We also want to stress the need for a tighter collaboration among NGIs under the coordination of EGI.eu: NGIs should be the main resource, service and knowledge providers. When a new user community is identified (top), the effort should be organized from the national level (bottom). There is a need for a better way to organize the expertise and monitor the progress. This is a management action, which in the end will be the measure of the added value of EGI.eu.
In the following we develop some ideas about how to implement such strategy in the framework of EGI-InSPIRE inside the NA2-NA3 work packages. We do not feel this is the moment to open a discussion about Person Month shifting, but rather it is the time for all parties involved to exercise responsibility, driving EGI in the correct way to achieve the goals for which the organization was created for.|
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